FAQ

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What is a payday loan?

A payday loan is a short-term, unsecured cash advance that is meant to cover the borrower’s unexpected and immediate expenses. Payday loans should not be considered a long term financial solution. Typically, payday loans and cash advances are due when the borrower receives their next paycheck. Serve U Cash also provides flexible payment options to satisfy all of the borrowers’ specific needs.

Why would I want to obtain a payday loan?

Typically, borrowers take out a payday loan to cover immediate and unexpected expenses. Moreover, payday loans help the borrower evade costly NSF fees, bounced check fees and late payment fees.

What if I have filed for bankruptcy?

Filing for bankruptcy or other bad credit related issues are irrelevant! Serve U Cash does not consult with the credit bureau when qualifying the borrower for a payday loan.

How do I qualify?

Serve U Cash makes qualifying for a payday loan faster and easier then ever before. Since there are no credit checks, the borrower only needs to meet minimal requirements.


When approved for a payday loan, how do I get the money?

When approved, the loan amount will be electronically transferred into your bank account.

When approved, how long until I will be able to access the money?

Typically, the borrower will be able to access the money within hours.

How do I know that my personal information is secure?

Serve U Cash is committed to protecting the integrity and privacy of your personal information. As a result, 128 bit Secure Socket Layer (SSL) encryption technology is employed to secure all information that is electronically transferred between the borrower and Serve U Cash. Moreover, as a further security facet, a unique username and password is created for every Serve U Cash borrower. This will enable the borrower to log in to view their account and financial statement in a secure manner.

What are the payment options?

Serve U Cash offers three payment options:

  1. You may choose to pay the full amount of the payday loan on the due date.
  2. You may pay the finance fees and part of the principle before or on the due date.
  3. You may pay only the finance fees on the due date.

How do I pay the loan back?

Serve U Cash will debit the borrowers account on the date stipulated in the loan agreement for the fees of the loan. If the borrower wishes to pay more than the fees due, they can call us at toll free 1-866-610-5551 prior to the loan's maturity date, and easily change the payment amount.

What is a loan renewal or roll-over?

A loan renewal and loan roll-over are essentially the same thing. A loan renewal or roll-over occurs when the borrower decides that they only want to pay off the loan fees, while retaining the principle amount borrowed through the loan. Once the fees are paid, the loan is automatically renewed with the same terms and conditions as the initial loan. The borrower will be provided with a new loan due date.

How many times can I renew my loan?

The borrower may choose to renew their loan as many times as they want.

What is the highest amount that I can be approved for?

Currently, Serve U Cash offers a maximum loan of $1,500.

How do I update my personal information?

If the borrower needs to update their personal information it can be done when they log in to the members section of the website. There, they will see financial summaries as well as there personal information, which can be changed easily.